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** SOFTWARE UPDATE Android Oreo (SD Card Only)** ** Axon 7 A2017U now on Android Oreo B20 **

AerospacemanAerospaceman Z-Community AdministratorUnited States Posts: 1,279 admin
edited October 12, 2018 10:32AM in Axon

We've got good news for Axon 7 owners, Android Oreo 8.0 Build(B20) is ready to update and available to all users via an SD Card Update Package.


Please note that this is not an OTA (Over-The-Air) update and will not auto install. You will have to update your device manually via the Micro SD Card Package. Due to this major OS update from ZTE’s (MiFavor) to ZTE’s (Stock+) Android build, all data will be lost. Please back up all important information along with pictures and videos.



*ALL DATA WILL BE LOST*
Backup All Photos, Videos & Important Information!
Below are a few changes after the device is updated to Android Oreo, Please read before proceeding to update.

  1. Daydream will not be supported with the Oreo update.

  2. MiFavor Toolkit Removed


It is recommend, but not required that once the update is complete that you set up your device as a ‘’new device’’ and not restore from a previous backup of a Nougat build.



Instructions for Updating Axon 7 by SD Card:

This SD memory card based upgrade will erase all your personal data. Therefore, we strongly recommend that you BACKUP ALL DATA BEFORE UPGRADING. This would include your pictures, contacts, apps, and any other important files you have saved to internal storage. Additionally, you will need an SD memory card that has 2.5 GB of storage available.


Before proceeding with the update, you will need to enable developer settings and USB debugging on your device:

Enable developer settings and USB debugging

  1. Go to your Settings and scroll down to About Phone.

  2. Tap on the Build number seven times until the dialog box says you are now a developer.

  3. Go back to the Settings menu and you should find a new option called Developer options. Click into the Developer options.

  4. Make sure that the developer options are turned on and that USB debugging is checked on.

  5. Make sure Enable OEM unlock is checked.

Now you may proceed with the Oreo update:


Step 1: Backup your device! Please use Android's built in backup feature or a third party backup program of your choosing. For more information on using Android Backup please visit: https://support.google.com/nexus/answer/2819582?hl=en

Step 2: Download the update package file by going to https://www.zteusa.com/axon-7#support then select “Software Updates”  on the left hand side and download the A2017UV2.1.0B20_SD.zip file to your PC.

Step 3: Move the update package file, A2017UV2.1.0B20_SD.zip from your PC to your SD memory card.

Step 4: Before proceeding to the next step, please make sure to delete your Google account from the phone.  In order to do that go to Settings->Accounts->select Google, and from the menu (top right corner of the screen), select the “Remove Account” option.

Step 5: Now insert the SD memory card into the available memory card slot of your Axon 7.

Step 6: Turn off the phone.  When your phone is completely powered down, simultaneously press and hold the “Power” and the “Volume Up” buttons. Keep holding until you see a menu with Recovery mode option.  Your screen should look like this:


Step 7: Using the “Volume Down” button, you can navigate down to the menu option “Apply update from SD card”.  When this option is highlighted, press the “Power” button one time.

Step 8: Next, you will have to select the update package from your SD memory card.  Again using the “Volume Down” button, press this button to navigate to the file A2017UV2.1.0B20_SD.zip, and when highlighted press the “Power” button one time to initiate the update.

NOTE: If your phone’s kill switch is activated, you would get an error message when you choose the“Apply update from SD card”. Go to Step 4 to delete your Google account to deactivate the kill Switch.

Step 9: Your phone is now updating, leave your phone idle until a message shows that the install has completed. It should read, “Install from the SD card complete.”  Next you will be prompted by a new menu screen, using the “Volume Down” to get to the , “reboot system now”, and press the “Power Button” one time to complete.

Your Axon 7 will restart and bring you back to the original boot sequence for Android Oreo to set up your phone.

Congratulations, your Axon 7 has updated successfully! Enjoy!



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Comments

  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    edited October 12, 2018 10:51AM
    I do not have an SD card..boohoo...will this ever come OTA?
    Any way to do this through a cable from the PC?
  • coldheat06coldheat06 United States Posts: 1,695 ✭✭✭✭✭✭✭✭
    Thank you ZTE for keeping your Promise!!!!

    Let's get to Updating!!!
  • anl123anl123 Posts: 16 ✭✭✭✭
    It's recommended after finishing from installing SD card, do a "wibe data/factory reset" & "wibe cash partition" ? 
  • fzrrichfzrrich United States Posts: 4,119 mod
    Great news! If you don't care about loosing Daydream and don't mind a factory reset, update away!! Glad to see ZTE is still updating the A7. Kudos. :) 
  • anl123anl123 Posts: 16 ✭✭✭✭
    It's the same time another phones gets Pie update, I hope Axon 7 get it also.. 
  • stevec5375stevec5375 TexasPosts: 794 ✭✭✭✭✭✭✭
    I don't have an SD Card and I am not buying one since the whole reason I bought the Axon 7 Premium was to get 128 GB of memory.  

    Will this Oreo update be coming over-the-air?
  • sshasansshasan Staff Member United States Posts: 3,690 admin
    *** This Update Will Not Be Released Over-The-Air***

    The decision was made to limit the potential for lost data. 

    This update includes the new Stock+ UI which requires the device to be wiped of data. 

    Please remember to back up all your data before proceeding. 
  • AfgncaapAfgncaap RomaniaPosts: 2 ✭✭✭✭
    Is it out for the Global 2017G too? 
  • DrakenFXDrakenFX Mobile United States Posts: 1,793 ✭✭✭✭✭✭✭✭
    edited October 12, 2018 11:52AM
    Nice to see Oreo update yayyy...

    Users who don't have a SDCard, you can "SIDELOAD" the SDCard package using **adb** ,

    SIDELOAD Steps : 
    * If you don't have adb installed, download from link below and install,
    https://forum.xda-developers.com/showthread.php?t=2317790

    * download the sdcard package and move it to the folder where adb is located (this is if you didn't installed system-wide)
    * reboot to recovery
    * Select **Apply update from adb** (will show you which command to use to sideload the package)

    e.g. of sideloading the package
    sideload C:/download/oreo_package.zip

    There I'm sideloading the package located on download folder, 

    NOTE: this varies from or how you install adb. 
  • DrakenFXDrakenFX Mobile United States Posts: 1,793 ✭✭✭✭✭✭✭✭
    anl123 said:
    It's recommended after finishing from installing SD card, do a "wibe data/factory reset" & "wibe cash partition" ? 

    That wontw be necessary , the Oreo package takes care of that.
  • samsamhasamsamha United States Posts: 1,860 ✭✭✭✭✭✭✭✭
    Trick of Treat, Looks like ZTE is giving out Oreo for the Halloween. 
  • dnewman007dnewman007 United StatesPosts: 3,352 ✭✭✭✭✭✭✭✭
    edited October 12, 2018 12:18PM
    I am having trouble getting the file onto my sd card. I downloaded it onto my pc but I can't get my pc to see the phone. I've gone into phone advanced settings and tried to connect to pc software but no luck. I also tried to download from the zte site directly onto the phone but it is not saving to my sd card, I'm not sure where it's going. 

    Do I need a card reader or something to download from my pc to the sd card?
  • wiseman13wiseman13 United StatesPosts: 575 ✭✭✭✭✭✭✭✭
    Oh man that is tough. Is the lose of DayDream temporary? I still love playing with it.
  • DrakenFXDrakenFX Mobile United States Posts: 1,793 ✭✭✭✭✭✭✭✭
    @dnewman007
    While your device is connected to PC , switch from current connection to Charge only then switch back to MTP, 

    If that doesn't work switch to PTP and transferred that way to your sdcard
  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    DrakenFX said:
    Nice to see Oreo update yayyy...

    Users who don't have a SDCard, you can "SIDELOAD" the SDCard package using **adb** ,

    SIDELOAD Steps : 
    * If you don't have adb installed, download from link below and install,
    https://forum.xda-developers.com/showthread.php?t=2317790

    * download the sdcard package and move it to the folder where adb is located (this is if you didn't installed system-wide)
    * reboot to recovery
    * Select **Apply update from adb** (will show you which command to use to sideload the package)

    e.g. of sideloading the package
    sideload C:/download/oreo_package.zip

    There I'm sideloading the package located on download folder, 

    NOTE: this varies from or how you install adb.


    I keep getting "Installation aborted"  can someone provide a step-by-step combination of the two sets of instructions on how to do this properly from ADB? SOme of us do not do this very often..if at all. LOL Thanks!
  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    ADB does not "see" my device??
    do I need drivers from somewhere?

  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    I think I am now able to see my device on adb...but I still get installation aborted. Any help?
  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    Are we supposed to unzip the file first?

  • AerospacemanAerospaceman Z-Community Administrator United States Posts: 1,279 admin
    stantheman said:
    Are we supposed to unzip the file first?

    No need to unzip the file. Android expects a .ZIP file for SD card updates.
  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    NOt using the SD card, but trying to use ADB sideload and it keeps saying installation aborted.

  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    I can see the phone from ADB, I can reboot into recovery using ADB, but when I do the sideload command it just states "installation aborted"...so it appears to not work through ADB unless someone has better instructions???
  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    So...no professionals here?  :'(
  • lmaylelmayle Mountain View, CAPosts: 1 ✭✭✭✭✭
    Hi, will there be another update to support Daydream with Oreo?
    Just wondering what is the plan on this.
  • DrakenFXDrakenFX Mobile United States Posts: 1,793 ✭✭✭✭✭✭✭✭
    stantheman said:
    I can see the phone from ADB, I can reboot into recovery using ADB, but when I do the sideload command it just states "installation aborted"...so it appears to not work through ADB unless someone has better instructions???
    I'll have to check and test this myself about that message, (this doesn't mean my guide is correct)
  • stanthemanstantheman Posts: 293 ✭✭✭✭✭
    sshasan...great! Now the only way I can update this phone is to go out and buy a SD card? Great!  :s
  • jasonscarterjasonscarter United StatesPosts: 1,608 ✭✭✭✭✭✭✭✭
    Can't wait to try it out.  As soon as I get power back from Hurricane Michael.  I have plenty of spare SD cards laying around.
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