restarting..

countrymomcountrymom CanadaPosts: 4 ✭✭
Both my son and I have Axon 7 minis that restart constantly for no rhyme or reason... does anyone know why the phones keep on doing this?

Comments

  • hollaphollap United States Posts: 8,369 ✭✭✭✭✭✭✭✭
    I haven't heard of issues with the Axon 7 Mini in quite some time. Have you both installed the same app recently on your devices that may be causing issues? You can try to wipe the cache partition from recovery mode to see if that helps, otherwise a factory reset may be in order.
  • countrymomcountrymom CanadaPosts: 4 ✭✭
    I have been having so many different issues with this phone that I am ready to go back to my old faithful blackberry. It restarts almost always in the middle of the night waking both my husband and I and it only alerts me of text messages periodically. 
  • cf07cf07 CanadaPosts: 146 ✭✭✭✭✭
    It is highly likely you and you son phone got an app that is not working  well.
    You can try as hollap suggested.

    I would detele all downloaded games first and see.
    Then delete  other apps one by one to see which is the offending app. Could be your new keyboard etc...

    Are you on latest firmware?


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