Has anyone had problems with using Snapchat and not being able to record using the front camera?

Comments

• sshasan Staff Member United StatesZ › Posts: 3,691 admin

  December 18, 2018 8:31AM

  Adding in @techright again for this one. I believe he uses Snapchat.

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• toddomernik United StatesPosts: 14 ✭✭✭✭✭

  December 20, 2018 1:52PM

  Yes...I am a fan of my Blade Max View but I do have a few issues with it  ..One would be the REAR facing camera will not take a video with Snapchat ..No matter what setting I set it at , it says Video recording failed ...Not really a deal breaker , but it SHOULD work ..The other issue I very much dislike is the Audio part of Video recording ...Anything other than a Voice and it distorts like No other phone I've ever had .. Considering I like to make or take music videos when I'm out karaokeing ..this is kind of upsetting to me ..My other ZTE phones did a much better job on AUDIO portion of Videos ..Not great , but way better than this ,,Its like the gain is set too dang high for the audio pickup and distorts it ..Maybe ZTE can look into this ? Otherwise I enjoy this phone ..Its fast ..Reliable.. Takes stunning pictures ..and is priced right ..Great Work ZTE..

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• miguel10 United StatesPosts: 6 ✭✭

  December 21, 2018 1:24PM

  I use Snapchat at lot but I can't use it with the camera recording unfortunately. 

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• miguel10 United StatesPosts: 6 ✭✭

  December 23, 2018 12:12AM

  toddomernik said:

  Yes...I am a fan of my Blade Max View but I do have a few issues with it  ..One would be the REAR facing camera will not take a video with Snapchat ..No matter what setting I set it at , it says Video recording failed ...Not really a deal breaker , but it SHOULD work ..The other issue I very much dislike is the Audio part of Video recording ...Anything other than a Voice and it distorts like No other phone I've ever had .. Considering I like to make or take music videos when I'm out karaokeing ..this is kind of upsetting to me ..My other ZTE phones did a much better job on AUDIO portion of Videos ..Not great , but way better than this ,,Its like the gain is set too dang high for the audio pickup and distorts it ..Maybe ZTE can look into this ? Otherwise I enjoy this phone ..Its fast ..Reliable.. Takes stunning pictures ..and is priced right ..Great Work ZTE..

  Are you still unable to use the rear facing camera on Snapchat? 
  
  

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• toddomernik United StatesPosts: 14 ✭✭✭✭✭

  December 25, 2018 12:36AM

  Yes .. it will take pictures with the rear camera ,,, but NO video no matter what I try it says Video Recording failed ...Lowered resolution ..tried saving to phone .. reinstalled the app a few times .. Cleared the cache ..Not a big deal as I dont  use it to send videos anyways , but it wont work if I wanted it to ..

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• toddomernik United StatesPosts: 14 ✭✭✭✭✭

  December 28, 2018 1:27PM

  The Oreo Update Fixed the Video Issue ...!!!! 

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• Aerospaceman Z-Community Administrator United StatesZ › Posts: 1,279 admin

  December 28, 2018 1:28PM

  toddomernik said:

  The Oreo Update Fixed the Video Issue ...!!!! 

  That's good to hear!!

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