Network issues

juliocolonsrjuliocolonsr United StatesPosts: 13 ✭✭✭✭✭
Has any one seen a decline in network bars with metro by TMobile somce the update. I used to have full signal strength before the update and now I have only 3 bars. I'm in San Diego


  • sshasansshasan Staff Member United States Posts: 3,920 admin
    Bars don’t always equate to a lesser or poor signal. Try running a speed test if your area and seeing if the speeds are satisfactory.

    Please post a screenshot here as well so we can take a look.
  • juliocolonsrjuliocolonsr United StatesPosts: 13 ✭✭✭✭✭

  • juliocolonsrjuliocolonsr United StatesPosts: 13 ✭✭✭✭✭
    This is what I mean.look at the signal bars for the network not my wifi
  • samsamhasamsamha United States Posts: 2,094 ✭✭✭✭✭✭✭✭
    You could try to reset the network: Setting-->System-->Reset options-->Reset Wi-fi, mobile, and Bluetooth. 

    The bar does not indicate signal strength. Give you an idea, I have one device where the signal strength showing as -103 that gives me 3 bars while another device that has -105 that gives me 4 bars indoor. So the bar really does not indicate the signal strength. Personally, as long as I can get good signal when I need it and good speed when I am using data, I don't care much about the number of bars. 
  • sshasansshasan Staff Member United States Posts: 3,920 admin
    @juliocolonsr I should have been more clear... try downloading the LTE Discovery App and posting the findings.
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