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I've had this Max XL for a little over a month now, and besides the multiple repeating text message problem (which I understand is a ZTE issue that hasn't been addressed), just a couple of days ago my phone stopped allowing my callers to hear my voice on the other end, both when I answer a call, or make one. I can hear them perfectly, but they cannot hear anything from my end, not even static.
I've tried cycling the phone off and on, and updating the firmware and PRL, but to no avail; I've also checked to see if the Do Not Disturb setting is on, which it is not. My service carrier is Virgin Mobile and my account is paid up, so I'm convinced it's a phone hardware issue.
Does anyone have any guidance on this issue?