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On some incoming calls on my LG G6 that is paired with my Quartz when I answer on the phone, there is no caller voice, if they call on my other G6 that is not connected to ZTE Quartz, I always receive the call with no problems in hearing the caller and talking to the caller.
This does not happen on each incoming call but does happen more than not.
Phone and watch were set up by TMobile to use same number.
when I answer on the Quartz watch, I can always hear the caller and talk with no problem.
i have been battling this problem for a long time and have tried to search for an answer. I have gone to my TMobile company store and they are stumped.
i have reset the phone, reset the watch, uninstalled Wear OS and reinstalled Wear OS and still cannot solve this.
can anyone tell me how to fix this problem?