ZTE Blade ZMax stopped fast charging

Sabrina_BSabrina_B United StatesPosts: 3 ✭✭✭

Recently, my phone has stopped fast charging and is charging very slowly. I am using the same charging cable and wall-piece that came with the phone. There is nothing that I can think of that could have cause this, and nothing I've tried has helped. Does anybody know what causes this, or how to fix it?

Comments

  • sshasansshasan Staff Member United StatesPosts: 4,077 ✭✭✭✭✭✭✭✭

    @Sabrina_B are you able to try another USB C fast charger?

    Are you seeing fast charging on the bottom of the lock screen?

  • Sabrina_BSabrina_B United StatesPosts: 3 ✭✭✭

    @sshasan

    I have tried multiple different chargers, and none of them are fast charging my phone. My phone gives me the notification that my device is charging slowly and to use the original charger, which I am. I have tried the same charger on another zte blade zmax and it worked for fast charging, so I believe the problem is with my phone.

  • MarshmallowCakesMarshmallowCakes United StatesPosts: 44 ✭✭✭✭✭

    Could it be possible that the port needs cleaned? Even my Galaxy S9 charges slow unless the port is clean. If that's not it, it may be that the device needs replaced.


    Here to help!

    -Marshmallowcakes 🍰

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