Shut down with charge in battery problem

My Z983 is doing a shutdown (low battery?) with anywhere from 40 to 69% suddenly dropping to shutdown. The battery cannot be changed and this model is getting older, could it be some kind of setting in the Android system or a bad battery (age?). Looking for system event logs or analysis software to see what triggers the shutdown (maybe process responsible?) Trying AccuBattery app now.

Comments

  • sshasansshasan Staff Member United StatesPosts: 4,041 admin

    @Doclogic

    In the older Blade devices for some reason the batteries get ''confused''. There is something in the software that is causing it.

    Your best bet it to try clearing the cache and as a last resort factory resetting the device.

    You'll drive yourself nuts trying to figure out what is causing it.

  • DoclogicDoclogic Posts: 5 ✭✭✭✭

    AccuBattery app reports 13% capacity (after correcting capacity mAh to 3400). This is after a factory reset and only re-installing a few apps (of nearly 200). The battery % seems good with very slow (normal drain) and then suddenly drops to shutdown.

  • DoclogicDoclogic Posts: 5 ✭✭✭✭

    Does anyone know if this battery is susceptible to "memory" phenomenon? Am I at it's end of life expectancy (hope it's good for more years, not that old...)

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