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Joined on: January 9, 2017
User's Score: 163
Axon 10 Pro
Blade A7 Prime
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Purchases an r2 from a friend and reset it now IT pattern to unlock or original Google account. I cannot locate seller. How do I unlock.
This is a Google security measure called "Factory Reset Protection" that has been in place for some time. Unfortunately there isn't anything that Visible or ZTE can do to assist. You would need to get in contact with the friend you purchased it from to get the pattern. You can learn more about the feature HERE.