Can't access onboard phone storage, only my second card

Hi, I just bought the blade a7 prime and I had a bunch of stuff stored on my SD card when I added it to my phone. It wanted to format the SD card so I moved all of the stuff I wanted to keep onto my phone, then let it format the card. It offered to move a bunch of stuff back to the card afterwards, and I let it. Now, I can't access my phone storage, only the SD card and my phone is full. Any ideas?


  • samsamhasamsamha United StatesPosts: 2,363 ✭✭✭✭✭✭✭✭


    Sorry to hear about your trouble. Not too sure what is the issue here. Though, I would recommend you to do is first back up the data on a PC or cloud storage. Then, take the sd card out of the phone and see if you can still access the internal storage. If that works, I think maybe you were using adoptable storage (where the phone treats the sd card as part of the internal storage). if the internal storage still is not working, maybe do a factory reset. Then re-format the sd card in the phone again but don't use it as adoptable storage.

Sign In or Register to comment.