ZTE SPro Battery Not Holding Charge

Hello,

I have an ZTE SPro projector that I loved.  However after a little over a year of barely using it the battery seems defective.  It will say its fully charged and then when I am viewing a video through hdmi setup it will shut down after 10 minutes and says I have 15 seconds on the battery and shuts down.  After reviewing the battery information it looks like the Device Idle is showing at over 50 percent usage.  I've reset it back to factory settings,  turned off wifi...nothing is working help.....

Answers

  • fzrrichfzrrich United States Posts: 4,244 mod

    ​ After reading through your post I see that you have already tried some things to solve the problem. After consulting with the Modsquad I believe that the issue may indeed be your battery. I would suggest you contact ZTE USA customer service.  Contact Us | ZTE USA  They will assist you further.  

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